We are currently not accepting returns of any merchandise until further notice due to COVID-19. Fast & Discreet Shipping on orders over $30.
Purchases made on Vape & CBD Store can be returned within 3 days of delivery for a full refund. Items returned within 3 days of delivery will be refunded immediately to the original payment method. Keep in mind, items must be UNOPENED.
If the item has been opened, a 15% restocking fee will apply to all returns.
You may apply for a refund for most items purchased on Vape & CBD Store that are within the return window, except those that are specifically marked as not returnable on the product detail page. Products are returnable if you have received a damaged or defective product or with a missing accessory or part, or with different pieces from the original description provided on the product detail page.
Once the refund is initiated, it takes around 3-5 business days to refund the full amount in the original form of payment. Depending on your banking institution, it may take up to 10 business days to process the request.